You can always change your ticket before the departure of the purchased ride!
There are 3 ways to do it:
– From the website (possible within 2 hours of the departure time of the ticket already in your possession):
- Navigate to “BUY NOW” on our website.
- Select the new ride by specifying date, stroke and number of passengers.
- Select the reference stroke.
- Re-enter passenger names.
- Click on the “Click here to insert the replacement ticket”.
- Enter the ticket code to edit.
- Proceed to payment for the change.
Post Scriptum Once the change procedure has started, the system proceeds to the cancellation of the old reservation: if it is not finalized, ask for assistance at the Booking Office
– Via our Booking Office* at the number +390814972238 – selecting the inside 2 – (possible within 1 hour of the scheduled departure time of the ticket already in his possession):
- Proceed as directed by our staff.
- In this case you will need to pay online by credit card.
*This option is possible compatibly with office hours
– At our airport ticket offices (possible within 1 hour of the scheduled departure time of the ticket already in your possession):
- Show tickets or booking code to change to our staff.
- Specify the required change
- Make the payment in the desired way.
The modification fees amount to € 3.00 for each ticket plus the integration of the cost difference between the rides where it exists.